"We have had five dogs in your care, and several cats, over the last 15 years or so, since you first opened at Kesgrave. Two dogs in particular had very difficult health issues, through which you were both professional and supportive, helping us and them through difficult times.
Your front desk staff are always friendly and helpful. Your nurses are knowledgeable, supportive and easy to talk to. We know we can come to you with, seemingly small worries, (like the JJ's bleeding nail that you stopped, Cystitus) as well as the various illnesses (Epilepsy, Cushing syndrome) and annual vaccinations, neutering and flea treatments.
Charles and James, have been terrific through all our dealings with them, and have been accessible, personally, via phone and email. We cannot recommend your services highly enough, and in fact often do. Despite moving away from the immediate area (not really far ), we will travel to you, in preference to geographically closer establishments. We like and trust you and your team, in the care of our canine family."
Mr and Mrs T
"I have been a client since 1998 and wouldn't change from Orwell Vets. They are professional and extremely knowledgeable and the ability to deal with situations compassionately. I only recommend Orwells to friends and
colleagues. I have moved house since I first became a client and have other vets that are now closer to home, but I wouldn't ever use them as Charles and his team have always looked after me so well."