We believe it is important for you to be able to see the vet of your choice, and for follow up appointments to be made with the same vet. Our consultations are by appointment only. We allocate 15 minutes for a 1st consultation. If you feel a problem will require longer please ask for a double appointment.
We now have extended opening hours at our Grange Farm Vet Hospital with appointments available until 7.45pm on weekdays to help fit in with many peoples busy lifestyles.
If you wish to cancel your appointment please contact us as soon as possible so we can make the appointment available to someone else.
If you are running late please contact us to let us know so we re-organise our schedule
We hope to be able to offer online appointment booking towards the end of 2015 so that clients can book an appointment outside of normal working hours.
When you arrive at the surgery please let the reception staff know that you have arrived.
When you see the vet he or she might ask you some questions regarding your pets illness in order to establish what the problem might be. The more accurate and detailed your description of your pets illness the better.
Please warn us of any special requirements or safety precautions before we begin examining your pet.
Please feel free to ask any questions or seek clarification if you are unsure of any advice we give you. It is our aim to ensure you understand your pets illness and treatment requirements fully.
When booking re-examination appointments make sure you see the same vet at one of our Ipswich vet surgeries